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This Terms of Use Agreement (“Agreement”) is concluded electronically between:
Service Provider: Hayri Kütük (“Karekod.online” or the “Provider”)
Address: Menderes Mah. 377. Sokak No:6 – Tax No: 6070507328
E-mail: destek@karekod.online – Phone: 0850 304 76 82
User: The natural/legal person who registers on Karekod.online (the “User”)
upon the User creating an account and/or starting to use the services.
This Agreement governs the terms of use of the panel features available on Karekod.online, including creating and managing a digital menu, redirecting to the menu via QR code, optional access via NFC tag/card, design/template tools, analytics/reporting and similar features.
Panel: The management interface where the User manages menu content.
Menu Content: Product/category names, descriptions, prices, images, allergen/nutrition/portion information, announcements, etc.
QR/NFC Redirection: A guest opening the User’s menu page by scanning a QR code or tapping via NFC.
4.1. The User accepts that the information provided during registration is accurate and up to date and that the User is authorized to act on behalf of the business.
4.2. The User is responsible for the security of account credentials and passwords. Actions performed through the account are deemed to have been performed by the User.
4.3. In case of suspicious access, the User shall promptly notify support at destek@karekod.online.
5.1. The User may create and publish the menu via the Panel; after making content/image/price changes, updates are reflected on the menu page.
5.2. The Provider may implement technical updates only as required for security, performance and legal compliance. However, the structure of the subdomain (URL) allocated to the User shall not be changed; no changes shall be made that disrupt access to the menu or restrict functions actively used by the User. Except where mandatory, the User will be informed a reasonable time in advance for changes that may affect menu access.
5.3. Some features may be announced as “coming soon”; the scope and timing of announced features may change due to operational/technical reasons.
6.1. The User is responsible for the legality and accuracy of the Menu Content.
6.2. The User agrees not to use copyrighted images, brands, trade names or menu texts belonging to third parties without permission and to obtain the necessary permissions/licenses.
6.3. The User ensures that information such as prices/products/allergens/nutrition is up to date and compliant with applicable regulations.
The User agrees not to engage in unlawful content, misleading statements, fake business/identity use, malware, exploiting system vulnerabilities, data scraping, unauthorized access attempts, reverse engineering, excessive automated requests, or actions that disrupt the infrastructure. Otherwise, the Provider may suspend/terminate the account.
8.1. All rights to Karekod.online’s software, designs, templates, interfaces, trademarks and domain name belong to the Provider.
8.2. The User is granted a non-transferable, non-exclusive right to use the service during the term of this Agreement.
8.3. Rights to the Menu Content uploaded by the User remain with the User; the Provider has the right to host/process/transmit such content to the extent necessary to provide the service.
9.1. The procedures and principles regarding personal data processing are carried out under [KVKK Disclosure Text Link] and [Privacy Policy Link].
9.2. The Provider may collect technical log/device/visit data necessary for operating the service and may produce anonymized/statistical reports.
10.1. Packages and Fees
The User receives the service under the following conditions depending on the selected package:
1-Year Pro: 599 TL/month (12 months charged) → Total: 7,188 TL + 1 month free (13 months of use)
2-Year Pro: 549 TL/month (24 months charged) → Total: 13,176 TL + 3 months free (27 months of use)
Special pricing may apply depending on the number of branches and traffic volume; in this case, fees are determined by quotation.
10.2. Payment Method
The collection method (prepaid/installments/renewal etc.) is applied as stated on the payment screen or quotation form.
10.3. Use of Free Periods
Free periods are defined in addition to the selected package term; they cannot be converted into cash, transferred, or offset against another service.
10.4. Refund Policy
No refunds are provided for service and package payments.
10.5. Non-payment and Suspension of Service
If the User fails to pay, the Provider may partially/fully suspend and/or terminate the service. No compensation, extension or refund may be claimed for the suspension period.
10.6. Cancellation (Stopping Renewal)
If the User wishes to terminate the service, the User may stop renewal by not paying for the next term. In this case, no refunds are made for payments already made.
10.7. Taxes
VAT and other taxes are applied as stated on the pricing/payment screen.
11.1. Planned maintenance may be performed. Where possible, prior notice will be provided.
11.2. Interruptions may occur due to internet service providers, third-party services, force majeure or technical failures; the Provider will use reasonable efforts to restore the service.
The User may send support requests via destek@karekod.online and/or in-Panel support channels.
13.1. This Agreement remains in force until the User terminates the membership or it is terminated by the Provider.
13.2. In case of breach of the Agreement, abuse, or legal risk, the Provider may suspend or terminate the account.
14.1. The Provider is not responsible for the accuracy of the User’s Menu Content, price/product errors, or non-compliance with regulations.
14.2. The Provider does not accept liability for indirect damages (loss of profit, loss of reputation, etc.).
14.3. The Provider’s liability is limited to the extent permitted by applicable law and in proportion to fault.
The Provider may update this Agreement. Updates become effective as of the date they are published on the platform. By continuing to use the service, the User is deemed to have accepted the changes.
This Agreement is governed by the laws of the Republic of Türkiye. Istanbul/Esenler Courts and Enforcement Offices have jurisdiction over disputes. Mandatory provisions of consumer law remain reserved for Users who qualify as consumers.
By performing an approval action such as “Sign Up/Register/I Accept the Agreement”, the User declares that they have read, understood and accepted the entire Agreement.
Version/Date: [v1.0 – 01.12.2025]